Refund Policy - CatchOn Tv

Refund eligibility and support steps for CatchOn Tv IPTV subscribers.

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CatchOn Tv aims to provide stable IPTV streaming and helpful support. This refund policy explains when a refund review may apply.

1. 30-Day Satisfaction Review

Subscribers may request a refund review within 30 days of activation if a persistent server-side service issue prevents normal use and support is unable to resolve it.

2. Before Requesting a Refund

  • Contact CatchOn Tv support with your subscription email and device type.
  • Explain the IPTV issue clearly, including the app, internet speed and any error messages.
  • Allow the support team to troubleshoot app setup, playlist access, device memory, network or account issues.

3. Payment Method

Approved refunds are processed through Bitcoin to the wallet details confirmed during the refund review.

4. Contact

Send refund questions to support@catchontv.uk.